Bill Jensen

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Does Extender transfer our retail sales data to QuickBooks?

Sales of “Inventory” items are included in the “Retail Sub Total” on each of the charges reports. Sales of items defined on the Atlantis Inventory tab and which are NOT flagged as “Is Inventory?” are included in the “Services Sub Total.” These sub-totals (but not the item details) are transferred to QuickBooks.

However, if you purchase the optional Inventory Module, you can map and transfer the item details to QuickBooks.

Does Extender transfer all customer data to QuickBooks?

No. Extender only transfers the totals that are on the charges reports that are produced by Atlantis (or Avalon.) All customer level data are maintained in Atlantis including:

  • Accounts receivable by customer
  • Deposit liability by customer
  • Revenue by customer
  • Etc.

There is no point in having two systems (Atlantis and your accounting software) maintain exactly the same data.

Can Extender be installed on more than one machine so that more than one user can access it?

Yes. Extender can be installed on as many machines as you like. Each installation must be able to access the mapping information you have entered into Extender. This information is all in a settings file that can be located anywhere on your network.

What happens if we add new charge codes or change existing charge codes in Atlantis?

Each time you generate a new “charges report,” Extender scans the Atlantis setup files for new or changed charge codes. Since Extender cannot determine where to “map” these items into QuickBooks, you are prompted to tell Extender how to handle such charges. You don’t need to worry about keeping Atlantis, Extender and QuickBooks “in sync.”

What happens if we have to make an adjustment in Atlantis that changes the information that has already been transferred to QuickBooks?

What happens if we have to make an adjustment in Atlantis that changes the information that has already been transferred to QuickBooks?Simple. In automatic mode, use the transfer log screen to delete or void the entries in QuickBooks. Then redo the transfer to QuickBooks.

In Paper mode, re-generate the entries and then edit the existing entries in QuickBooks.

How can I be sure that all data have been transferred into QuickBooks?

Every time you create a transfer, the date range that you set when you created the “charges” report is entered into a log file. When you look at the log file, it will show you if there are any gaps in the dates.

How can I be sure that some of my data hasn’t been transferred twice?

Every time you create a transfer, the date range that you set when you created the “charges” report is entered into a log file. If you create a new “charges” report where the date range overlaps any of the dates in the log file, Extender will prohibit you from making the transfer.

Can Extender handle multiple locations?

Extender can handle the transfer of accounting data in the following circumstances:

  • Operations where there is a separate Atlantis database for each location and the accounting data for each location is kept in separate QuickBooks company files each of which corresponds to one of the Atlantis databases.
  • Operations where there is a separate Atlantis database for each location but the data for all locations are kept in one QuickBooks company file using a separate QuickBooks ‘Class’ for each location.
  • Operations where the data for multiple locations are kept in one Atlantis database and data for all such locations are kept in one QuickBooks company file using a separate QuickBooks class for each location.